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ECITB Approved Contribute to Effective Working Relationships in Engineering Construction

Price: £230.00 + VAT

Course Description

This is an ideal course for new entrants, supervisors and managers alike, the course looks at the use of body language, NVCs, written and verbal communication to ensure the best possible outcome in any work situations. The course is assessed through written tests, practical observations and exercises. Successful completion results in an ECITB certificate.

Who Should Attend?

This short course is suitable for new entrants, supervisors and managers alike, it is suitable for anyone within an engineering or construction environment that wishes to develop their communication soft skills.

Course Outline

Day 1

  • Developing Working Relationships
  • Effective Communication
  • Rapport Building
  • Non Verbal Communication
  • Soft Skills
  • Use of Questions
  • Listening Skills
  • Dealing with Requests
  • Challenging Fixed Ideas

Day 2

  • Responsibilities within the Workplace
  • Toolbox Talks
  • Mediation
  • Health and Safety Basic Rights
  • Negotiation Skills
  • Report Writing
  • Email – Electronic Communication
  • Course Summary

Course Finder

Date Class Time Duration Location Price
On-Demand ECITB Approved Contribute to Effective Working Relationships in Engineering Construction 09:00 2 Day(s) Nationwide £230 + VAT Enquire
  • 09:00 – On-Demand
    • ECITB Approved Contribute to Effective Working Relationships in Engineering Construction (2), Nationwide

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